Sending feedback¶
Found a bug, want a feature, or just have an opinion? You can send it from inside Stackify — no email, no support portal login.
Send a report¶
- Click the speech-bubble icon in the navigation bar, next to the notification bell.
- Choose what the report is about:
- Bug — something is broken or behaves unexpectedly
- Idea — something you'd like Stackify to do
- Feedback — anything else
- Give it a short subject, then describe it in the details field.
- Click Send report.
For a bug, the most useful details are what you did, what happened, and what you expected instead.
What gets attached¶
Every report carries a few technical details so nobody has to ask you for them:
| Attached | Why |
|---|---|
| The page you were on | Tells us where the problem happened |
| Your language setting | Reproduces the wording you saw |
| App version | Identifies exactly which release you were using |
| Browser and window size | Reproduces layout and browser-specific issues |
Click Technical details attached in the dialog to see the exact values before you send.
Nothing from inside your cards is attached — no records, no field values, no file contents. If your report is about specific data, describe it in your own words instead.
Note
Your workspace name and your email address are included so we can reply. Reports are readable by Stackify support staff, not by other customers.
Where you can send from¶
The report button is in the navigation bar on every page inside a workspace. It's also available on the workspace picker and on the setup screen you see while a new workspace is being created — so if you're stuck before you have a workspace at all, you can still tell us.
Your reports¶
Open the report dialog and switch to the Your reports tab to see everything you've sent, with its current status:
| Status | Meaning |
|---|---|
| New | Received, not yet looked at |
| Triaged | Read and categorised |
| In progress | Being worked on |
| Closed | Finished, or answered elsewhere |
The list follows you across workspaces — reports you filed from one workspace show up here in all of them.
Tip
There's no reply thread in the app yet. If a report needs a conversation, we'll email you at the address on your account.